The US Postal Service, the carrier Hypnos uses for 100% of mail order shipments, has announced significant increases to postal rates effective Sunday, January 27, 2013. More detail can be found HERE. There are small, routine increases for domestic shipping, but the costs to ship outside the US are approximately double!
This escalation in shipping costs is going to radically change the environment for everyone involved in international mail order.
A European customer can now order 2-3 CDs from Hypnos and pay $6 total shipping. We will now need to charge at least $10-11 for this.
In the past, the same European customer could order 10 or 20 CDs from us and pay $11 maximum shipping per order. We set it up this way to encourage people to order more CDs, even though it would cost us more to ship them than $11. We’ll have to change this. Now, if someone in Europe ordered 20 CDs it would cost us $60 to send them! We can’t charge only $11 for shipping, if it’s going to cost us $49 more than that to ship! The money we make from an order of 20 CDs is obviously not enough to cover this huge loss on shipping cost.
I’m afraid the days of our “flat rate” or simple “split-rate” shipping are over. We’ll have to change our overseas shipping rate to something not only more expensive, but more complicated. We have always been willing to lose a little bit of money on shipping charges in order to make the order process more convenient for our customers. We trust our customers will understand the reason we must increase rates soon, but we’re aware it will become less cost effective for our overseas customers to obtain music from Hypnos because of this increase.
The specifics of the new postage rate plan for the Hypnos Online Store will be announced this weekend, but in the mean time, we encourage our international customers to today or tomorrow to get the lower shipping rates.