A few questions have come up more than once in the course of our summer 2013 sale at the Hypnos Online Store. I’ve answered here and there, sometimes in previous blog posts, sometimes in direct response to email queries, but I thought it might be helpful to answer these things clearly all together.
1. Are coupon discounts “stackable?” Can coupons be combined?
Simple answer: No. You can only use one coupon per purchase, so pick the one with the best discount applicable to your order (if more than one is available at the time). Coupons do, of course, work on top of price reductions, so if a CD was $14.99 a week ago, and is now $9.99 and you can get a 20% off coupon, then you can get it for $7.99 (which is about half off the week-ago price).
2. If an artist or label is on “closeout” does that mean you’re never going to sell that artist or label’s CDs in the future?
Maybe. We’re moving items into the CLOSEOUT area once they’re deeply price reduced enough that we hope to sell all we have remaining, so the process of moving to our new storefront will be easier. Some of those items will make sense to sell in the future, and we’ll bring them in at that time. The majority of items in that CLOSEOUT section, we won’t sell again. If there’s something on that page you want, you should probably buy it rather than assuming we’ll restock it at some point.
If you’re an artist or label who sees your items in our CLOSEOUT section, don’t feel bad. Maybe we just have too many copies, and need to clear some things out. If your music is something our customers want, then we’ll end up selling it in our new store, too.
3. Why should I buy something today that you might sell for less later on?
That’s how closeout sales work. Price reductions are ongoing, so you might wait, but if you wait until something is gone, then you lose. A CD that’s $9.99 today might be $6.99 in two weeks, or we might sell the last copy at $9.99 and never stock it again… then maybe you go to Ebay to get a copy and it’s $16.
Same thing with coupons. We might have a coupon for 20% off a $100 minimum order today, and maybe in two weeks, that same size order gets you a bigger discount. You have to assess whether you’d rather get the items you want, that we’re currently offering for sale, or take a chance that the items will still be in stock, and maybe cheaper, later.
If you write to us in two weeks and say “I saw this new price, or you new coupon, but I paid more two weeks ago. I want a better deal,” we can’t offer you the cheaper, later deal. It doesn’t work like that.
We appreciate everyone’s support, and love selling lots of CDs to all of you. We hope the above questions and answers clarify a few matters.